MyWits

MyWits is a reliable platform that gives you straightforward and favorable induction to the information you need as a student of Wits university. Aside from the platform, there is also the Wits ICT Service Desk which is the primary point of contact between the student and Wits ICT. 

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As a student, you actually call the Wits ICT Service Desk in case you have issues getting to your email, using the web, or standard programming programs. 

Find how to enroll your student email and plan your mobile phone 

If the Wits ICT Service Desk can’t help you with an issue through telephone, you leniently visit the walk-around call local area where a call can be made for you and you might as well get additional help.  

In case your PC is an individual device, ensure your PC is adequately guaranteed with antivirus software. You are also responsible for ensuring that your data is up=to-date before receiving configuration support from Wits. 

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To contact the Wits ICT Service Desk, use the following channels; 

Tel: 011 717 1717 

Email: ITHelp@wits.ac.za

Wits ICT Service Desk 

  • Log your own call on our portal:  https://witshelp-ism.saasiteu.com/Default.aspx
  • Reset your password at anytime: https://passwordreset.wits.ac.za/default.aspx
  • Register your new or existing mobile device at: https://mydevice.wits.ac.za
  • Alternatively download the mobile application to log tickets. Please use this guide for download instructions.

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